shovoGaming on should be fun, not stressful. Find all responsible gaming tools and support here in Bangla.
shovoResponsible gaming at Shovo isn't just a policy — it's at the heart of every decision we make. If you or someone you know is struggling to control their gaming, this page is here for you. Read on without hesitation.
Set your own daily, weekly, or monthly spending limit. Once you reach it, the system will automatically stop you.
Need a short break? Temporarily suspend your account for anywhere between 24 hours and 6 weeks—at any time.
If you need a longer break, you can fully close your account for anywhere from 6 months to 5 years.
Don't want to receive promotional or bonus emails? You can opt out of marketing communications at any time.
Track exactly how long you've been playing. After a set time, you'll get a reminder — making it easy to keep tabs on your sessions.
Any time, any concern—our Bangla-speaking support team is ready to help.
Online gaming and betting means different things to different people — entertainment for some, a thrill for others, or simply a way to have fun with friends. shovo— at shovo, we want every member's gaming experience to always feel this enjoyable.
Responsible gaming means playing within your means—not exceeding your budget, not chasing losses, and never letting gaming get in the way of daily life, family, or work.
shovo Responsible gaming has been a core part of our business from day one. It's not just about building a page or posting notices—this value runs through every aspect of what we do, from feature design to support team training.
Remember: gaming is not a way to earn money. Winning and losing are both part of it. Only bet what you can afford to lose — and most importantly —If it stops being fun, stop playing.
Take a moment to check in with yourself or someone you care about. Any of the signs below are worth paying attention to — there's no shame in it. Recognizing them early is the smart thing to do.
The urge to bet more in order to win back losses ("Chasing Losses").
Spending more time gaming than intended and being unable to cut back.
Gaming with money meant for bills, debts, or household expenses, or borrowing money to place bets.
Gaming damaging your relationships with family, friends, or colleagues.
Feeling restless, irritable, or low when you're unable to game.
Hiding the amount you play or how much money is involved from family or friends.
Staying up late to play while putting off sleep, meals, or other responsibilities.
If you notice 2–3 of the above signs in yourself, act now. Seeking support isn't a sign of weakness — it takes real courage.
Answer the following questions honestly in your head. Check the ones that apply to you. This is completely private — no one else will see it.
Good sign! Based on your answers, your gaming appears to be under control. Still, staying alert is wise — keeping self-limits active is a healthy habit. Enjoy yourself, but stay within your limits.
This needs attention. Some of your answers suggest a potential problem. Please use the tools below or contact our Contact our Help Centre . Reaching out is the first step.
Shovo offers a range of free responsible gaming tools. Use whichever ones suit your needs.
Self-limit is the simplest and most effective tool. You decide how much you want to spend—and the system enforces it.
Account Settings → Responsible Gaming → Set Limit. Decreases take effect immediately. Increases take effect after 7 days — to prevent impulsive changes.
Once a limit is set, it takes effect immediately. To make changes, please contact support.
Sometimes you just need a break — whether it's from the pressure of losses or simply to take time for yourself. A cooling-off period gives you exactly that.
No bonus or promotional emails are sent during a Cooling-Off period.
If you feel you need a longer break and can't manage it on your own, self-exclusion is the strongest step you can take.
Contact our support team directly to activate self-exclusion. We'll handle everything with complete confidentiality.
Losing track of time is very common in online gaming. The Session Timer helps you stay in control.
The Reality Check feature reminds you from time to time: this is gaming, not a source of income.
Bonus and promotional emails can sometimes create unnecessary temptation. shovo— you can opt out of these communications at any time.
Account Settings → Notifications → Turn off what you prefer. You can turn them back on at any time.
Admitting there's a problem is the hardest but most important step. shovoGetting help on is easy and completely confidential.
If you recognise that there's a problem, saying it to yourself first is the bravest step you can take. Don't look for someone to blame — look for a way forward.
Head to your account right now and set a self-limit or cooling-off period. It's the easiest way to protect yourself.
Our Help Center— reach out to us. Talk in Bangla — no judgment, just help.
Tell someone you trust. Fighting alone is hard—having someone by your side makes it easier.
Seek professional mental health support if needed. Addiction is treatable — you are not alone.
shovoParticipation by anyone under 18 is strictly prohibited on . Even so, parents should stay vigilant to protect children at home.
If you suspect a minor has created an account, let us know — we will investigate immediately and close the account if necessary.