shovoEvery piece of your personal information is kept with the highest level of security at -. Read the full details on this page — no hidden clauses.
This Privacy Policy shovo Applies to all users of the (shovo.app) website and mobile app. By using the platform, you are considered to have agreed to this policy. If you have any questions, Help Centerto get in touch.
All your data is protected with 256-bit SSL encryption. Your information cannot be intercepted in transit between our servers and your device.
Your personal data is never sold to third parties. It is used solely to improve the services provided to you.
You have the full right to view, correct, or delete your personal information. Requests can be made at any time.
The privacy policy is written entirely in Bengali so you can understand every detail with ease.
We only collect information that is strictly necessary to provide our services — nothing more.
No promotional or marketing emails are sent without your consent. You can unsubscribe at any time.
This Privacy Policy describes how shovo How - collects, stores, uses, and protects your personal information. This policy applies automatically when you use the shovo.app website or the shovo mobile app.
The following individuals are covered under this privacy policy:
Registered members will be notified by email or push notification of any significant changes to this policy. Continued use of the platform after such changes constitutes acceptance of the updated policy.
In Simple Terms: You have the right to know how your data is being used. This page gives you exactly that information—clearly and transparently.
shovo Only the information necessary to provide our services is collected. Data is gathered in two ways—what you provide directly and what is collected automatically through your usage.
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Name & Email | Account Registration & Communication | Yes |
| Mobile Number | OTP Verification & Support | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| NID / Passport | KYC Verification | Before Withdrawal |
| Address | KYC & Payment Verification | During KYC |
| BKash/Nagad Number | Payment Processing | At the Time of Payment |
Shovo No information is collected from individuals under 18, and we have no intention of doing so. If you believe a minor's data has been collected by mistake, contact support immediately—it will be deleted without delay.
shovoData collected on - is used solely for the purposes listed below. Your consent will be obtained before your data is used for any other purpose.
Analyzes overall usage patterns to shovo improve its service quality. All such analysis is performed using anonymized data—no individual's information is analyzed separately.
In Simple Terms: Your data exists only to serve you. It is never shared with advertisers or sold to data brokers.
Shovo Your personal information is never shared with third parties for commercial purposes. However, certain information may be shared in specific situations necessary for service delivery.
| Circumstance | With Whom | What Data |
|---|---|---|
| Payment Processing | BKash, Nagad, Rocket | Transaction Information |
| Identity Verification (KYC) | Authorized Verifiers | NID / Passport |
| Legal Obligations | Government Authorities | Required Information |
| Fraud Prevention | Security Partners | Log Data |
| Legal Disputes | Attorney / Court | Relevant Information |
All third parties with whom data is shared are bound by strict non-disclosure agreements (NDAs). They may only use the data for specified purposes and are prohibited from sharing it with anyone else.
In some cases, data may be stored on servers located in other countries. When this occurs, international data protection standards are followed and your information remains encrypted at all times.
Shovo-'s security team uses the most advanced technology to protect your data. Our security measures comply with the highest standards in the industry.
Our staff receive regular data protection training. Member data is accessible only to authorized personnel, and every access is logged and recorded.
In the event of a data security breach, shovo Affected members will be notified within 72 hours, with full details on the nature of the breach, its impact, and the steps being taken.
shovo Data is not retained longer than necessary. Once the specified retention period expires, it is securely deleted or anonymized.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For the Duration of Active Account |
| After Account Closure | 5 Years (Legal Requirement) |
| Transaction Records | Minimum 5 Years |
| KYC Documents | 5 Years |
| Support Chat Logs | 2 Years |
| Login Logs | 1 Year |
| Session Cookies | Until logout |
| Marketing Preferences | Until Consent Is Withdrawn |
You may request deletion of any data held beyond legal requirements. The support team will process your request within 30 business days.
Cookies are small files stored in your browser. shovo To enhance your experience and ensure the platform runs properly using cookies.
Optional cookies can be disabled at any time from your browser settings. Please note that some features may not function properly as a result.
shovoEvery member of has full control over their own data. Contact our support team to exercise any of the rights listed below.
The right to know what information we hold about you.
The right to correct inaccurate or outdated information.
The right to request deletion of your data within legally permitted limits.
The right to download a copy of your own data.
The right to restrict processing of your data for specific reasons.
The right to object to specific data processing activities.
To exercise your rights Help Centerto get in touch. We will respond within 30 business days.
shovo The app may request the following permissions — here's exactly why each one is needed:
| Permission | Reason | Mandatory? |
|---|---|---|
| Internet | For Use of the Platform | Yes |
| Notifications | Bonus & Match Updates | No (Optional) |
| Camera | KYC Document Upload | During KYC, only |
| Storage | Cookie & Cache Storage | Yes |
| Biometric | For quick and convenient login | No (Optional) |
Uninstalling the app will erase locally stored data on your device. To delete data stored on our servers, please submit a request to Support.
shovo- has a dedicated Data Protection Officer (DPO) who handles all privacy-related requests on your behalf.
Upon receiving a privacy breach complaint, we will provide an initial response within 72 hours and work to deliver a full resolution within 30 business days. If you are not satisfied with the outcome, the matter may be referred to arbitration.
Our Commitment: Your privacy isn't just a legal obligation—it's a core part of our values. shovoYour trust in - is our greatest asset.
This Privacy Policy was last updated on January 2026Last updated on -. Registered members will be notified in advance of any significant future changes. For detailed inquiries, contact our Help Center View.
Your privacy is our first responsibility. shovoJoin - and enjoy a fully secure experience.