Shovo Terms & Conditions – Straightforward English, No Hidden Clauses

2.1 Age Requirement

ShovoYou must be at least 18 years of age to participate. We may request a National ID or other documentation to verify your age at any time. Account registration by anyone under 18 is strictly prohibited.

2.2 Single Account Policy

Each individual may only a can create an account. If multiple accounts are found belonging to the same person, all accounts will be closed and any funds held in those accounts may be forfeited. If different members of the same household share a device or network, please notify our support team in advance.

2.3 Accurate Information

You must provide accurate and complete information at the time of registration. Providing false or incorrect information gives shovothe right to close the account. If your details change at any point, please update them via Account Settings or contact our support team.

2.4 Account Security

Keep your password and login credentials completely confidential — do not share them with anyone. If you notice any unauthorized access to your account or anything suspicious, notify us immediately. You are responsible for all activity that takes place on your account.

• Use a strong password (at least 8 characters)
• Keep two-factor authentication (2FA) enabled
• Do not click on suspicious links
• Avoid logging in on public or shared devices

3.1 Deposit Terms

The minimum deposit amount is ৳50. The maximum single deposit is ৳5,00,000. Deposited funds may only be used for shovo's platform for gaming purposes only. Deposited funds may not be used for any commercial or third-party transactions.

3.2 Accepted Payment Methods

• bKash – Instant deposits & withdrawals
• Nagad – Instant deposits & withdrawals
• Rocket (DBBL) – Supported
• Bank Transfer – 1–3 business days

3.3 Withdrawal Terms

KYC verification must be completed before making a withdrawal. The minimum withdrawal amount is ৳100. Standard withdrawals are processed within 10–30 minutes. Additional verification may be required for large amounts (above ৳50,000).

3.4 Anti-Money Laundering Policy

Shovo We strictly adhere to AML (Anti-Money Laundering) policies. Suspicious transactions may be temporarily suspended for investigation. We reserve the right to report information to relevant authorities when legally required.

4.1 Welcome Bonus

New members can receive a welcome bonus of up to 200% on their first deposit. A minimum deposit of ৳500 is required to qualify. Wagering requirements must be met within 30 days of receiving the bonus.

4.2 Wagering Requirements

Most bonuses require a wagering of 30–40x the bonus amount before withdrawal. For example: if you receive a ৳1,000 bonus, you must wager a total of ৳30,000–৳40,000 before withdrawing. The specific terms for each bonus are clearly stated on the promotions page.

4.3 Bonus Abuse

If bonus abuse is suspected (e.g., claiming bonuses from multiple accounts, risk-free hedge betting), the right to cancel the bonus on the account is reserved shovodoes not. If closed for a legitimate reason, any verifiable balance will be refunded.

4.4 Cashback & Reload Bonuses

Weekly cashback is automatically credited to eligible accounts, typically every Monday at 10:00 AM. Cashback wagering requirements generally range from 1x to 5x.

• Completing the wagering requirement is mandatory before any bonus withdrawal
• Maximum single bet with a bonus is capped at ৳500
• Multiple bonuses cannot be active at the same time
• Bonuses will be automatically cancelled upon expiry

5.1 Fair Play Policy

All games are RNG (Random Number Generator) certified and regularly audited by independent third parties. Game outcomes are entirely random and are not predetermined in any way. Shovo does not interfere with the outcome of any game.

5.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed on the game screen. In live betting, odds may change at any time and bets once accepted cannot be modified.

5.3 Technical Issues

If the connection is lost or a technical error occurs during a game shovo will be settled based on the last verifiable status. Server logs will serve as conclusive evidence.

5.4 Match Fixing & Manipulation Prohibited

Match fixing, use of insider information, and any form of fraudulent activity are strictly prohibited. If such activity is suspected, the account will be immediately suspended and the matter will be reported to the relevant authorities.

5.5 Lottery Draw Rules

All lottery draws are conducted through an RNG system. Draw results are final and cannot be contested. Prize claims must be submitted within 7 business days of the draw — unclaimed prizes after this period may be forfeited.

6.1 KYC (Know Your Customer) Verification

KYC verification is mandatory before initiating a withdrawal. Required documents:

• National ID (NID) or Passport
• Proof of current address (utility bill – electricity/gas)
• Proof of ownership of the payment method used

Verification typically takes 24–48 hours. In more complex cases, it may take up to 72 hours.

6.2 Data Protection

Your personal data is protected with 256-bit SSL encryption. It is never sold or shared with third parties. For more details, please see our Privacy Policy Read.

6.3 Prohibited Activities

• Creating an account under a false identity
• Use of automated bots or software
• Attempting to hack the system or gain unauthorized access
• Accessing another member's account
• Copying the platform's code or content

Shovo firmly believes in responsible gaming. We want every member to play safely and enjoyably.

7.1 Self-Limit

Each member can set their own daily, weekly, or monthly deposit and betting limits. Limits take effect immediately upon being set. Lowering a limit is instant; increasing one requires a 7-day waiting period.

7.2 Cooling-Off Period

Any member may temporarily suspend their platform access for a period of 24 hours to 6 weeks. While a cooling-off period is active, logging in will not be possible.

7.3 Self-Exclusion

A self-exclusion service is available for extended breaks. Periods ranging from 6 months to 5 years can be selected. Creating a new account during an active self-exclusion period is strictly prohibited.

7.4 Support

If you feel you are losing control of your gaming habits, please visit our Responsible Play page for detailed support information.

8.1 shovo's Rights

For the following reasons shovo may temporarily suspend or permanently close an account:

• Any violation of these Terms and Conditions
• Suspicion of fraudulent activity
• Suspicion of money laundering or use of illicit funds
• Bonus Abuse
• Using a false identity
• Harassing or being disrespectful toward other members

8.2 User Rights

You may close your account voluntarily at any time. Any remaining balance (verified funds) will be returned to you. To request account closure, please contact support via email.

8.3 Balance Refund

If an account is terminated due to a rule violation, there is no obligation to refund the balance shovoA legitimate closure will result in a refund of any verifiable balance.

9.1 Limitation of Liability

Shovo is not liable for the following:

• If a game is interrupted due to internet connectivity issues
• Due to a technical issue with your device
• Any loss resulting from sharing your account details with a third party
• Due to delays caused by third-party services (bKash, Nagad, bank)

9.2 Dispute Resolution Process

If a dispute arises, please contact our support team first. If the issue cannot be resolved through support, the matter may be referred to arbitration. Server logs, game records, and transaction history will serve as conclusive evidence.

9.3 Complaint Submission Deadline

Any complaint related to a game or transaction must be submitted within 30 days of the incident. Complaints submitted after this period may not be considered.

Shovo's website, mobile app, logo, brand name, game content, and all design elements shovo's exclusive property.

10.1 Permitted Use

Personal, non-commercial use of the platform is permitted. This includes playing games, managing your account, and viewing information.

10.2 Prohibited Use

• Copying or redistributing platform content is strictly prohibited
• Unauthorized use of the shovo logo or brand name is strictly prohibited
• Data scraping from the platform is strictly prohibited
• Reverse engineering or attempting to extract source code is strictly prohibited

Violation of this right may result in legal action.